NextGen Experience

The NextGen project is an big redesign of ShowingTime showing management platform.

Summary

The redesign is a result of feedback gathered over the past two years from users participating in focus groups and one-on-one conversations with the ShowingTime product team.

Services

  • User research
  • Competitor research
  • Workshop facilitation
  • Wireframing
  • Design system and UI
  • Prototyping & testing
  • Developer collaboration

People

  • 5 product managers, 3 business analysts
  • 3 designers
  • 15 engineers

Outcome

Really nice challenge was to work with nice people from ShowingTime team. We brought a completely new experience and features for real estate professionals for both mobile and desktop screens.

Research & discovery

The redesign is a result of feedback gathered over the past two years from users participating in focus groups and one-on-one conversations with the ShowingTime product team.

The new design is more intuitive and user-friendly, with a focus on enhancing the agent experience. The new ShowingTime platform has been designed to allow agents to spend less time on administrative tasks and more time focused on the activities that matter most: connecting with clients, showing homes and generating new listings.

Solutions and iterations

During my tenure at the company, the product, business, and design teams collaborated closely to develop streamlined and practical experiences. Our approach was informed by extensive research conducted through focus groups and one-on-one interviews.

On the design front, my team and I partnered with the product and development teams to create a comprehensive design system using Figma. This involved the creation of new UI components through diligent teamwork, combining various elements to produce fresh styles and components for both mobile and desktop interfaces.

Diffrerent calendar views

With our user-friendly interface, you can navigate through different calendar views to find the one that suits your needs best. Stay organized and stay on top of your appointments with our versatile calendar options.

Showing beacon

Based on the researches, product team launched this security feature which is designed to provide further peace of mind during in-person showings and client meetings.

Live video showing

Because of the covid circumstances and local limitations that can be now or in the future, with this new feature buyers can now participate in LIVE 1-on-1 virtual showings from the comfort of their own homes using the ShowingTime mobile app.

Outcome

It was a nice challenge to redesign this huge application and to transform it into fully functional web based application.

Research & focus groups

Through a series of focus groups and one-on-one conversations with our dedicated ShowingTime product team, we have gained valuable insights and suggestions that have shaped our new and improved product.

Workshops & iterations

It’s always a good idea to bring people together and share their ideas to come up with the best solutions. We started with initial mockup versions based on research and the main ideas.

Design & prototype

Together with other team members, we created a design system with reusable Figma components which we’re using across all company software products. Also I was collaborating with development team to create the same components in their framework.